Responsible Gaming

Gambling Should Be Entertainment

At White Swan Bosham, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning that over time, the odds favour the operator. Always gamble within your means and only with money you can afford to lose.

Age Verification

In the United Kingdom, you must be 18 years of age or over to participate in gambling activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not attempt to use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding your gambling activity or lying about how much time or money you spend gambling
• Feeling anxious, irritable, or restless when you try to cut down or stop gambling
• Gambling with increasing amounts of money to achieve the same level of excitement
• Neglecting family, work, education, or other important responsibilities due to gambling
• Borrowing money or using savings to fund gambling
• Experiencing financial difficulties as a result of gambling
• Continuing to gamble despite negative consequences
• Using gambling as a way to escape problems or relieve stress
• Being unable to keep control of your gambling behaviour

If you experience any of these warning signs, we strongly encourage you to reach out for support.

Self-Help Tools & Responsible Gaming Features

Most reputable casinos, including our partner operators, offer tools to help you manage your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you're willing to lose over a set period
• Betting Limits: Control the maximum bet size on individual games
• Reality Checks: Receive regular reminders during your gaming session about how long you've been playing
• Session Timeouts: Set automatic session breaks to help you maintain control
• Self-Exclusion: Take a break from gambling by temporarily or permanently blocking access to your account
• Account Closure: Permanently close your account if you decide to stop gambling

We recommend using these tools to keep your gambling safe and enjoyable. Speak with your casino operator's customer support team to activate any of these features on your account.

Support Organizations & Helplines

If you or someone you know is struggling with problem gambling, help is available. The following organisations offer free, confidential support:

United Kingdom

• GamCare
  Free counselling, support and information for problem gamblers and their families. Helpline: 0808 8020 133 (available 24/7)
• GamStop
  The UK's free national self-exclusion scheme. Register to be excluded from all online gambling operators in the UK.

Other Countries

• Gambling Help Online (Australia)
  Free counselling and support services for people affected by problem gambling.
• Responsible Gambling Council (Canada)
  Promotes safer and more responsible gambling in Canada through research, education and support.
• National Council on Problem Gambling (USA)
  Helpline: 1-800-GAMBLER (1-800-426-2537) | Available 24/7 with confidential support.
• Bundeszentrale für gesundheitliche Aufklärung (Germany)
  www.bzga.de | Provides information and resources on problem gambling in German.

Need Help? Take Action Now

If you're concerned about your gambling behaviour or that of someone close to you, please seek help today. Problem gambling is treatable, and support is available.

Remember: Asking for help is a sign of strength, not weakness. There is no shame in reaching out to one of the support organisations listed above. They are free, confidential, and staffed by trained professionals who understand problem gambling.

If you're in crisis or having thoughts of self-harm, please contact emergency services or a mental health crisis line in your country immediately.